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Help

Do I need an account?

No. You only pay when you send a card.

How long do cards stay up?

Cards stay available unless we need to remove one for policy or legal reasons.

Can I edit after I pay?

You can duplicate the card and make a corrected version quickly.

Is my sender name required?

No. It's optional.

How do donations work?

Optional donations are handled through Every.org.

What do you store?

We store the details needed to make and deliver the card, plus product analytics that help us improve the service.

What if I need a refund?

Digital cards are generally non-refundable — the product is delivered instantly. If a technical error stops your card from generating or delivering, contact us and we'll either regenerate it or refund you at our discretion.

What if the art or message doesn't come out right?

Duplicate the card and generate a fresh version before you send — see "Can I edit after I pay?" above. Already sent and still not right? Contact us.

The recipient never got the card — can I resend it?

Find it in My shelf on the device you made it on, copy the link, and send it again however you like — text, email, whatever's easiest. Worth checking their spam folder too. Still stuck? Contact us.

Contact us

Fill in the form below or email us directly at support@frombodega.com.